Frequently asked questions
FAQ about the Pigeon Unlimited Graphic Design
You can submit as many design/project requests as you would like. If we don’t get it right the first time, we do unlimited revisions until you like the final result. You will receive updates every 48 hours.
Se habla Español. If you need any other language, you need to provide the instructions in English and all the translated content.
You will have full ownership of the files as soon as we deliver them to you. Source files are always included.
We work Monday to Friday EST. However, if you ever have an urgent project over the weekend or a holiday, just contact us to see what they can do to help.
Turnaround time during the workweek is 24-48 hours for most projects and revisions. More complex design/projects such as a website, logos, and multi-page documents will require more time.
Yes, you can upgrade or downgrade your plan anytime.
We only offer refunds during the trial period and under certain situations. Unfortunately we can’t refund due to inactivity.
All of our subscription-based plans come with a full 14 days money-back guarantee. If you do not think our service is the right fit for you, we will refund 100% of your initial membership fee, no questions asked.
You can cancel at any time on the account dashboard or email us requesting your cancellation.
At this moment, the only accepted payment method is a verified credit or debit card.
Feel free to get in touch. Whatsapp (786) 758-4983 or Email [email protected]
Let's get started
Get In touch
We’ll get back to you as soon as possible.