Terms of Service

By commencing a subscription and becoming a client of Pigeon Design Company you agree to be legally bound by the following conditions. Read the terms of services thoroughly. Pigeon Design Company may change these terms at any time. You should visit this page periodically to review these conditions, as they are binding to you. If you disagree with any of these terms, then you are prohibited from using our services and must discontinue use.

Intellectual Property Rights

Unless otherwise indicated, www.pigeondesign.co is our proprietary property and all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics on the Site as well as trademarks, service marks, and logos contained are owned by us or licensed to us, therefore are protected by copyright and trademark laws and various other intellectual property rights and unfair competition laws of the United States, foreign jurisdictions, and international conventions. No materials can be copied, distributed, republished, downloaded, reproduced, shared, posted, or transmitted unless authorized by Pigeon Design Co.

Pigeon Design Co. may grant permission to use materials on www.pigeondesign.co at our discretion. If allowed to use, these materials may not be modified, used for commercial purposes, be decompiled or reverse engineered, copyright/proprietary notations cannot be removed, or transferred to “duplicate” on another server.


Refund Policy Requirements

Our main objective is to provide quality service to our customers and ensure that you have a great experience with Pigeon Design Co. We offer a 14-day return policy to ensure potential customers have the opportunity to try Pigeon Design Co. out. Below are the requirements to qualify for the refund.

Refund Requirements:

  1. Get in contact with a Pigeon Design Co. representative to assist you with any inconvenience you may have encountered using our platform or with a design provided.
  2. Must create at least 1 project.

Refund not applicable if:

  1. You APPROVE any project.
  2. You are past the 15-day refund policy.
  3. You request or download any project files.

These policies are in place to protect the integrity of our service and safeguard from abuse. If you have any further questions contact us at [email protected]

User Representation

By using www.pigeondesign.co you warrant that:

  1. All registration information you provide is true, accurate, current, and complete.
  2. You will maintain the accuracy of such information and update registration information if necessary.
  3. You have the legal capacity and you agree to comply with these Terms of Use.
  4. You are not a minor in the jurisdiction in which you reside.
  5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  6. You will not use the Site for illegal or unauthorized purposes.

If you provide any information that is untrue, inaccurate, or incomplete, Pigeon Design Co. has the right to suspend or terminate your account and refuse any use of the Site.

User Registration

Registration is required on www.pigeondesign.co in order to access our services. By accepting these terms you accept responsibility of all your account usage and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.


You agree that use of our site and our service will be at your full risk. To the fullest extent permitted by law, we disclaim all warranties, express or implied, in connection with www.pigeondesign.co and your use thereof, including, without limit, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We make no warranties or representations about the accuracy or completeness of the site’s content or the content of any websites linked to the site and we will assume no liability or responsibility for any:

  1. Errors, mistakes, or inaccuracies of content materials
  2. Personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the site.
  3. Any unauthorized access or use of our secure servers and/or financial information stored therein.
  4. Any interruption or cessation of transmission to or from the site.
  5. Any bugs, viruses, trojan horses, or the like which may be transmitted to or through the site by any third party.
  6. Any errors or omissions in any content and materials or for any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the site.

We do not warrant, endorse, guarantee, or assume responsibility for any product or service advertised or offered by a third party through the site, any hyperlinked website, or any website or mobile application featured in any banner or other advertising.


In no event will Pigeon Design Co, including any of our representatives, be liable to you or any third party for any direct, indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profit, lost revenue, loss of data, or other damages arising from your use of www.pigeondesign.co. Even if we have been advised of the possibility of such damages. Notwithstanding anything to the contrary contained herein, our liability to you for any cause whatsoever and regardless of the form of the action, will at all times be limited to $50.

Dispute Resolution

Any legal action or whatever nature brought by either you or us (collectively, the “Parties” and individually, a “Party”) shall be commenced or prosecuted in the state and federal courts located in United States, Miami-Dade County, FL, the Parties hereby consent to and waive all defenses of lack of personal jurisdiction and forum non-conveniens with respect to venue and jurisdiction in such state and federal courts. Application of the United Nations Convention on Contracts for the International Sale of Goods and the Uniform Computer Information Transaction Act (UCITA) are excluded from these Terms of Use. In no event shall any claim, action, or proceeding brought by either Party related in any way to the Site be commenced more than 6 months after the cause of action arose.

Content Updates

There may be information on the Site that contains typographical errors, inaccuracies, or omissions, including descriptions, pricing, availability, and various other information. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update the information on www.pigeondesign.co, without prior notice.

Your Uploaded Content

Any text, documents, PDF, images, videos, files you upload to our server, or submitted through email are considered “Your Content”. All materials and content submitted to us when creating your design request or projects remain your property. You are held 100% liable for all content submitted and their use in the completed design. We do not provide any copyrights, trademarks, or licenses research when using your content. What you provide, shall we use as-is and you are held liable for the published work Pigeon Design Co. submits back to you.

Responsibility for Your Content: You understand that you are solely responsible for Your Content. You represent that you have all necessary rights to Your Content and that you’re not infringing or violating any third party’s rights by posting it.

Permission to Use Your Content: By posting Your Content through our Dashboard or submitting them via Email, you grant Pigeon Design Co. a license to use it, we will never claim ownership of your content but we reserve the right to use published or unpublished work on our website and in advertising materials. You will still own exclusive rights to your content and any licenses you own remain yours. You simply grant us permission to use.

Rights You Grant Pigeon Design Co.: By posting Your Content, you grant us a non-exclusive, worldwide, royalty-free, irrevocable, sub-licensable, perpetual license to use, display, edit, modify, reproduce, distribute, store, and prepare derivative works of Your Content to provide the Services and to promote Pigeon Design Co..

Reporting Unauthorized Content: If content that you own or have rights to has been posted to the Services without your permission and you want it removed, contact us via email. If Your Content infringes another person’s intellectual property, it will be removed once proper notice has been given to us. 

Inappropriate, False or Misleading Content: You agree that you will not post any content that is abusive, threatening, defamatory, obscene, vulgar or otherwise offensive or in violation of any part of our Terms. You also agree not to post any content that is false and misleading or uses the Services in a manner that is fraudulent or deceptive.

Fees and Refunds

You agree to pay the monthly fees stated during registration in full each month prior to any services being provided by Pigeon Design Co. under this Agreement. You further agree to authorize us to automatically charge your method of payment for the fee-based upon your billing frequency (e.g. monthly, quarterly, annually). Your account and access to services and files may be suspended in the event of non-payment of agreed fees. You represent and warrant to Pigeon Design Co. that such billing information is accurate, up to date, and that you’re authorized to make the payment.

You may cancel our services anytime either by contacting us through the client portal, e-mail or by speaking to one of our representatives. After cancellation, we will keep your logins and account active so you can access all previously submitted files until the end of your current billing period. Pigeon Design Co. reserves the right to change our pricing and offerings at any time without prior notice.

A full refund is available within 15 days for any reason.

Ownership, Copyright, Trademark, and Provided Files

All design and original source files created while you are enrolled with us are yours to keep and own. You must provide our designers with sufficient content and instructions to complete the work. All files submitted to Pigeon Design Co. must be owned by you and not be stolen from another entity. You are 100% responsible for all materials submitted to us to create designs for you. Even in the completed design that we submit to you, we are not liable for any infringement on intellectual property rights.

You agree to indemnify, defend, and hold harmless Pigeon Design Co. and its affiliates, officers, members, managers, agents, successors and assigns (the “Indemnified Parties”) from and against all claims, demands, liabilities, damages, and costs including, without limitation, its reasonable attorneys’ fees, arising out of or relating to (i) your breach of any of the terms of this Agreement, (ii) your use of the services provided pursuant to the Site, and (iii) infringement of third party’s intellectual property rights or other proprietary rights.

Releasing Completed Work

We hold ourselves to a high standard of delivery and would never intentionally submit final files with errors to you. In the rare event that you do receive a file with errors, please notify us immediately and we will do our best to make the revisions necessary and re-submit to you. Pigeon Design Co. is not liable for any loss of business or loss of revenue incurred from errors in our design files. It is your responsibility to check the design before ordering print or finalizing for marketing.


All communication between you and any Pigeon Design Co. representative are confidential. We will not disclose your private information or project information with any unauthorized users.

Delivery Output

You may submit as many unlimited design requests and all requests will be stored on our management software and prioritized accordingly. Our team will work on one design at a time for you including revisions. In order for us to move onto the next project, your current project must be fully completed and approved before we can move to the next project. You can also Pause or Cancel a project if you no longer desire for that project to be completed. Pausing or Canceling a project will instantly stop its production and allow our team to move onto the next project in line.

Site Management

We reserve the right, but not the obligation to:

  1. Monitor the Site for violations of these Terms of Use.
  2. Take appropriate legal action against anyone who, in our sole discretion, violates the law of these Terms of Use, including without limitation, reporting such user to law enforcement authorities.
  3. In our sole discretion and without limitation, refuse, restrict access to, limit the availability of, or disable any of your contributions or any portion thereof.
  4. In our sole discretion and without limitation, notice, or liability, to remove from the Site or otherwise disable all files and content that are excessive in size or are in any way burdensome to our systems.
  5. You will not access the Site through automated or non-human means, whether through a bot, script, or otherwise.
  6. Otherwise, manage the Site in a manner designed to protect our rights and property and to facilitate the proper functioning of the Site.
Third-Party Websites and Content

Pigeon Design Co. has not reviewed or approved all sites linked to its Internet web site. We are not responsible for any contents of any such linked websites. 3rd Party Links does not imply endorsement by Pigeon Design Co. We recommend using your best judgment and discretion when using 3rd Party links.

How to Contact Us

If you have any questions or concerns regarding the Privacy Policy Agreement related to our website, please feel free to contact us at the following email address: [email protected]